Apply for our new Programmes Officer role

Job Title: Programmes Officer at the David Nott Foundation

Summary: This role will support the planning, delivery, and evaluation of overseas Hostile Environment Surgical Training (HEST) courses and to lead on administration for train-the-trainer and Humanitarian Sector Surgical Training (HSST) courses run within the UK. The role holder will be the lead officer for managing the supply chain for programme activity, maintaining an inventory of training materials, developing equipment manifests, procuring items in short supply, liaising with logistics contractors for international movements, and accounting for items on a routine basis. The programmes officer will also provide staff and administrative support to a range of other initiatives within the Foundation, as required. This could include helping to plan and deliver events for staff and volunteers, maintaining volunteer databases, supporting office administration, and helping fundraising and communications functions.

Accountability: Initially, this role will be accountable to the Chief Operating Officer.

The David Nott Foundation is a UK registered charity which trains doctors in the surgical skills they need to be able to provide relief and assistance in areas affected by conflict and catastrophe worldwide.

Responsibilities:

Programme Development

  • Assist in the planning of overseas Hostile Environment Surgical Training missions and help lead the planning and pre-course administration of the UK-based Humanitarian Sector Surgical Training and Train the Trainer courses.
  • Manage the Foundation’s HEST course training equipment including procurement, management and repair.
  • Manage course logistics including booking of venues, travel bookings, security planning, visa and passport applications, elucidating vaccination requirements, and preparation/shipment/customs clearance of training materials. Assist in any other pre-course preparation required by programme managers.
  • Support post-training evaluation for all courses to include student feedback and end of mission
    reports.

Programme Delivery

  • Deploy to high-risk countries, occasionally at short notice, to help administer course delivery.
  • Provide direct administrative support to the course director for all UK-based courses.

Fundraising

  • Input donor data into the Donorfy customer relationship management tool in support of the Fundraising Manager.
  • Draft and dispatch thank you letters to donors and supporters.
  • Dispatch merchandise and fundraising packs to supporters.

Communications

  • Design and schedule social media content in support of the Head of Communications.
  • Manage the enquiries inbox ([email protected]) and telephone.
  • Draft, for approval, a monthly communications/programmes update email.
  • Draft a monthly David Nott Foundation supporter newsletter.
  • Upload news stories to the Foundation’s website.

Administration

  • Support the executive team in monitoring the progress of key projects and initiatives.
  • Work with the Finance Manager to keep track of invoices and payments for teaching equipment and other course expenditures.
  • Manage office administration, e.g., booking of taxis, purchase of office supplies etc.

Other administrative tasks as required.

Person Specification

Over and above anything else, we are interested in providing an opportunity to someone from the London Borough of Hammersmith and Fulham who wishes to enter the humanitarian sector and who has not had the benefit of privilege in their upbringing. Desirable qualifications, skills, attributes, and experience might include:

  • Knowledge of, and keen interest in, public health, current affairs, the humanitarian sector, and
    international relations.
  • Ability, personal resilience, and willingness to travel to high-risk countries to facilitate HEST
    training, which – as things stand – involves approximately 7 weeks of international and 2 weeks
    of national travel per year.
  • Willingness to travel outside of normal office hours.
  • Proven ability to manage own workload, organising and prioritising tasks to meet deadlines.
  • Good communication, interpersonal and writing skills.
  • An ability to manage time-sensitive work in a fast-paced environment.
  • Excellent organisational skills with an ability to establish tools for effective workload
    management.
  • Willingness to grow with the role.

In common with all staff, the role holder will need to commit to:

  • Acting with honesty and integrity at all times.
  • Demonstrating respect for others through consideration and empathy in all communications with colleagues and external stakeholders.
  • Making an active contribution to developing the Foundation.
  • Being receptive to feedback, learning from experience and others, and sharing experience and knowledge.
  • Keeping others informed of issues which they need to be aware of because of their role and
    responsibilities.
  • Consciously reviewing mistakes and successes to improve performance.
  • Using discretion and being aware of issues requiring confidentiality.

The role holder must have the right to live and work in the UK, and they must not have any
restrictions on their international travel through dual nationality or an entry ban in any country
within which the Foundation might, in future, operate.

Salary: £26000-£28000, depending on skills, attributes, and experience, plus an annual personal development fund of £2000 and membership of a workplace pension scheme.

Contract Length: Permanent, with an initial probationary period of three months.

Application Details: To apply, please send a copy of your CV and a cover letter (no longer than 2 pages) stating why you want this opportunity and detailing how you meet the person specification above. State if you live in the London Borough of Hammersmith and Fulham, and whether you were a recipient of free school meals. This information will remain confidential. Please send all applications to [email protected] quoting ‘Programmes Officer’ in the subject line.

Application deadline: Midnight 29 September 2023